info@metalshop.uk
+44 330 808 2232
Mon - Fri: 6 AM - 7 PM
Terms of delivery
Shipping
The delivery time is calculated from the date of handing the shipment to the carrier. Due to the placement of products in external warehouses, the delivery time may be extended by up to 3 days. We are not responsible for any delays in shipment by the carrier.
| DELIVERY | Payment in advance | Cash on delivery | Delivery time | |
|---|---|---|---|---|
|
Royal Mail | from 6,90 £ - 18,40 £ * | - | 5 - 8 days |
|
DHL Express | from 31,90 £ - 78,90 £ * | - | 3 - 6 days |
|
UPS | from 9,90 £ - 25,90 £ * | - | 6 - 9 days |
*Price depends on the weight of the ordered products.
| PAYMENT | price | |
|---|---|---|
|
Apple Pay | FREE |
|
Paypal | FREE |
|
Credit card | FREE |
|
Pay Later with Klarna | FREE |
** Warning We deduct VAT from the price. However be prepared to pay VAT + Customs duty according to the laws of your country. Customs are paid for orders with cost higher than 135 GBP. If you cannot accept the shipment due to your unability to pay the customs, we deduct return costs when you get refunded
Stores
Terms and conditions
- Minimum order value is 10 £, shipping excluded.
- Warranty beginning on the day of the goods being taken by the Buyer and lasts for period of 24 months, if not stated otherwise.
- The buyer should check the condition of the parcel at the delivery.
- In case of damage, the goods should be returned immediately.
- Buyer has the right to withdraw from the contract within 14 days.
Complete Terms and conditions >>
14 DAYS RETURNS & 2 YEARS GUARANTEE
Return & Complaint Requests find out how to fill in a complaint and/ or request a return
PayPal Return Cost Reimbursement
Customers who have chosen to pay with their PayPal accounts and are registered for this service* are eligible for reimbursement of their eventual return costs by PayPal.
Pay for your new official band merchandise and rock clothes with PayPal and never worry about whether you’d eventually need to return it. Let PayPal take care of it and rock on!
See the full Terms and conditions here.
We strongly recommend our customers who wish to pay with their PayPal account to register for this free PayPal service – Metalshop is not authorized and won’t be able to reimburse any return costs in case of orders paid via PayPal account, regardless of whether customer has or hasn’t been registered for this service in the first place.
Please note that you have to be registered for this service before you place and pay the actual order via your PayPal account. You can register for this service for free here: PayPal Refunded Returns
Company details
METALSHOP.CZ, s.r.o.
Bystrice 174
73995 Bystrice
Czech Republic
