metalshop   /   Terms of delivery

Terms of delivery


The delivery time is calculated from the date of handing the shipment to the carrier. Due to the placement of products in external warehouses, the delivery time may be extended by up to 3 days. We are not responsible for any delays in shipment by the carrier.

DELIVERY Payment in advance Cash on delivery Delivery time
 Royal Mail Royal Mail from 6,90 £ - 18,40 £ * - 5 - 8 days

*Price depends on the weight of the ordered products.

Apple Pay Apple Pay FREE
Paypal Paypal FREE
Credit card Credit card FREE
Pay Later with Klarna Pay Later with Klarna FREE
Pay Over time with Klarna Pay Over time with Klarna FREE

* Attention: Shipping costs may vary depending on the location you are ordering from!

** Warning We deduct VAT from the price. However be prepared to pay VAT + Customs duty according to the laws of your country. Customs are paid for orders with cost higher than 135 GBP. If you cannot accept the shipment due to your unability to pay the customs, we deduct return costs when you get refunded


Terms and conditions

  • Minimum order value is 10 £, shipping excluded.
  • Warranty beginning on the day of the goods being taken by the Buyer and lasts for period of 24 months, if not stated otherwise.
  • The buyer should check the condition of the parcel at the delivery.
  • In case of damage, the goods should be returned immediately.
  • Buyer has the right to withdraw from the contract within 14 days.

Complete Terms and conditions >>



Return & Complaint Requests find out how to fill in a complaint and/ or request a return


PayPal Return Cost Reimbursement

Customers who have chosen to pay with their PayPal accounts and are registered for this service* are eligible for reimbursement of their eventual return costs by PayPal.

Pay for your new official band merchandise and rock clothes with PayPal and never worry about whether you’d eventually need to return it. Let PayPal take care of it and rock on!

See the full Terms and conditions here.

We strongly recommend our customers who wish to pay with their PayPal account to register for this free PayPal service – Metalshop is not authorized and won’t be able to reimburse any return costs in case of orders paid via PayPal account, regardless of whether customer has or hasn’t been registered for this service in the first place.

Please note that you have to be registered for this service before you place and pay the actual order via your PayPal account. You can register for this service for free here: PayPal Refunded Returns

Company details

Bystrice 174
73995 Bystrice
Czech Republic



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